“You need to think through all the way to the end,” Polunsky cautions, “so that people feel not just that they had their say, but that they were listened to.”
Ross Ramsey interviews me for a Texas Tribune article about public testimony over the Internet.
Analysis: More Voices, and Perhaps, More Headaches
by Ross Ramsey
https://www.texastribune.org/2015/09/24/analysis-more-voices-and-perhaps-more-headaches/