I am quoted in this story about a Georgia city’s experiment with social media.

…
“According to Steven Polunsky at the Scholars Strategy Network at Texas A&M University, social media breaks down barriers between government officials such as Wescott and the public they serve.

“Polunsky said innovations such as Facebook and Twitter allow the public to express opinions and share information readily with officials and vice versa. …

“What if there were an easy way for citizens to share opinions with decision makers at optimal moments, when their views might really count?” Polunsky said. “New forms of social media may offer just such opportunities.”

http://thechampionnewspaper.com/news/local/public-describes-dunwoody-in-one-word/